Privacy Policy

Last updated: [23 February 2026]

At LynFlowers Healthcare, we are committed to protecting your privacy, your personal information, and your trust. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book a consultation, or engage with our services.

We honour your dignity, confidentiality, and autonomy at every step.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Organisation name (for corporate inquiries)

  • Information shared during booking forms or contact forms

  • Any details you voluntarily share during consultations or communication

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and usage data

This helps us improve our website experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Schedule consultations and communicate with you

  • Deliver personalised support

  • Improve our website and offerings

  • Send updates or resources (only with your consent)

  • Maintain internal records and service quality

We never sell your information.

3. Confidentiality of Health‑Related Information

Because our work involves wellbeing and midlife health, we treat all shared information with the highest level of confidentiality.
Any personal or health‑related details shared during consultations or coaching sessions remain strictly private.

4. How We Store and Protect Your Data

We use secure systems and industry‑standard safeguards to protect your information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration

Only authorised team members may access your information, and solely for service‑related purposes.

5. Sharing Your Information

We do not share your personal information with third parties except when:

  • You give explicit consent

  • It is required to deliver a service you requested

  • We are legally required to do so (e.g., court order or legal obligation)

We do not sell, rent, or trade your information.

6. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Analyse website traffic

  • Remember your preferences

You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Opt out of communications

To exercise these rights, contact us at: nicky@lynflowers.org

8. Third‑Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

LynFlowers Healthcare
Email: nicky@lynflowers.org
Website: www.lynflowers.org